Your AI agents answer customer questions in WhatsApp
Connect WhatsApp Business and an agent prepares the answer to a customer question, with the customer details and the status of their order or project at hand. You review it and send it. The connector is coming soon.
Replies with the right context
Agents read the messages on your business number, look up the customer in your CRM and accounts and prepare a reply. A question that stays unanswered becomes a task in your workspace, so nobody gets forgotten.
- Incoming messages
- Replies as drafts
- Conversations linked to the customer
- Follow-up tasks for open questions
- Overview of response times
Also works with
Exact Online
AvailableYour agents read ledger, invoices and contacts from Exact Online. They look up figures, read balances per period and check outstanding items.
Graydon
AvailableYour agents fetch annual accounts, credit scores and payment behaviour from Graydon. The Financial advisor sets your figures against your peers.
Microsoft Teams
Coming soonYour agents read along in your Teams channels and chats. They summarise discussions, create action items and prepare messages for you.
Slack
Coming soonYour agents read along in the Slack channels you open up. They summarise threads, find decisions and prepare messages as drafts.
Questions about WhatsApp Business
Does an agent message customers by itself?
No. A reply is ready as a draft first and only goes out once you approve it.
Does it work with my regular WhatsApp?
No, the connector uses WhatsApp Business with a business number. Your personal chats stay out of view.
When will WhatsApp Business be available?
We build connectors in order of demand. Let us know you need it and you will be the first to hear.
What can I do today?
The Office manager already answers customer questions by email, through your Outlook connection.
See what WhatsApp Business and your agents do together?
In a 30-minute strategy call we look at which connectors and agents fit your process.