# Escalation Management AI Agent\n\n## What\nAn AI agent that automates and optimizes escalation management.\n\n## Why\nSaves time and increases efficiency by automating repetitive tasks.\n\n## How\nDe AI-agent detecteert en handelt escalaties af.\n\n## Impact\nSnellere escalatie handling en betere outcomes.\n\n## Requirements\nRequired: escalation rules en ticket data.\n\n## Implementation\nIntegratie met helpdesk systemen.