# Ticket Routing AI Agent\n\n## What\nAn AI agent that automates and optimizes ticket routing.\n\n## Why\nSaves time and increases efficiency by automating repetitive tasks.\n\n## How\nDe AI-agent routeert tickets naar de juiste agent.\n\n## Impact\nSnellere response times en betere customer satisfaction.\n\n## Requirements\nRequired: ticket data en routing rules.\n\n## Implementation\nIntegratie met helpdesk systemen.