AI training for municipalities, on your own files
A hands-on day for one team: policy advisers, executive secretaries, permit officers, HR or information advisers. An intake first, then practice with the council proposals, applications and memos that will be back on their desks tomorrow.
Delivered at the Municipality of Helmond and the Municipality of Den Helder.
Your staff already use AI. Do they use it well?
Since 2 February 2025, every organisation that uses AI must ensure sufficient AI literacy among its staff. For municipalities, residents' data, freedom of information requests and administrative care come on top of that.
Providers and deployers of AI systems shall take measures to ensure, to their best extent, a sufficient level of AI literacy of their staff and other persons dealing with the operation and use of AI systems on their behalf.AI Act (EU) 2024/1689, Article 4
What you can and cannot do with data
Which information may go into which tool, checked against the GDPR and your own AI policy.
Output you can account for
A fixed check on facts, logic and sources before anything goes to the executive board or a resident.
Training you can document
Every participant receives a personal certificate, so you can record who completed which training.
Works with the tools you have
Copilot, ChatGPT or no licences yet: the intake decides what we practise with.
Five programmes already delivered in a town hall
Each programme is built for one role and tailored to your organisation after the intake. The figures come from the evaluations afterwards.
Image: AI-generatedPolicy advisers
From loose prompts to governance workflows: AI as a critical counterweight to your advice, reusable protocols and a shared prompt library for the team.
Executive secretaries
Two mornings for the executive board's secretariat: confidentiality and checking first, then Copilot in Outlook and Teams for calendars, minutes, email and briefings.
Image: AI-generatedPermit officers
For building plan coordinators, legal staff and support staff: summarising applications, drafting and checking decisions and letters, with an eye for due care.
Image: AI-generatedHR Business Partners
For HR as the driver of AI across the organisation: from clarifying works council documents to making absence figures insightful, with concrete tools.
Image: AI-generatedInformation advisers
Generative AI, prompting techniques and AI agents within realistic municipal constraints. The day ends with your own use cases and a choice of pilots.
Your department is not listed?
Social services, customer contact, communications, finance or spatial planning: we build the programme from the same set-up, based on an intake with your team. You see the programme before you agree.
What municipal participants say
Verbatim from the evaluations afterwards, with name and role.
First genuinely enjoyable training in a very long time. You present a clear narrative, ask insightful follow-up questions about how things work in our profession, and share practical tips (along with a great list of useful prompts that we can immediately build on).
A whole new world has opened up for us. It was a pleasant and highly educational session. We especially appreciated the personal preparation for our team and the tailored prompt pack. Everyone was genuinely enthusiastic, Emiel—even the next day. ;-)
Great day. Room to deviate from the program and clear expertise.
A fun and interesting training session. Recommended for all colleagues!
I found it to be an educational training that is also practically applicable. It was great to work on topics you actually encounter in practice, and that the training is tailored to these situations, which makes it easy to understand.
Nice variety, lots of interaction and room for questions.
The policy advisers of the Municipality of Den Helder followed this programme too.
From "are we even allowed to?" to five use cases and two pilots
The information advisers at the Municipality of Helmond started at very different levels, mostly used AI privately and had no paid licences. One training day later there was a shared view and a concrete next step.
Municipality of Helmond: AI training for i-advisors
Read the case
Image: AI-generated
Image: AI-generatedFrom intake to follow-up
Intake with the team
A short survey on level, tools in use, concerns and the applications people want.
Tailored programme
You see the programme in advance, filled with cases from your own municipality.
The training day
First how AI works, prompting, risks and assessing output. Then hands-on with your own work.
Evaluation and follow-up
An evaluation afterwards, certificates for the participants and an overview of use cases to continue with.
A fixed price per group, no surprises
On location at your premises, prices excluding VAT. Intake, materials, certificates and travel within the Netherlands are included.
- AI foundation
- Effective prompting
- Privacy, GDPR & AI policy
- Hands-on with your cases
- All materials included
- AI foundation
- Effective prompting
- Privacy, GDPR & AI policy
- AI for governance practice
- Personal action plan
- Everything from the full day
- Governance AI workflows
- Reusable protocols
- AI as a critical counterforce
- Prompt library
- Follow-up session (optional)
What's included?
Work it out for your municipality
An indication for your budget. The quote follows after a short call.
Based on the fixed prices above. Several departments or a different group size are covered in the quote.
Your trainers
Experienced in municipal practice, from the council chamber to the permit desk.
TrainerRuns the in-company programmes, from prompt frameworks to working with agents. Makes sure what you learn sticks after the training.
TrainerTrains teams in applied AI, with exercises from their own work. Everyone leaves with something that already works the next morning.